Thank you for choosing to buy in our store!
The Consumer Code (Legislative Decree No. 206 of 6/09/05 in implementation of Directive 1999/44 / EC) establishes the mandatory rules of the sales contract.
In addition to the community regulation of the Legal Guarantee, mentioned above, our company has chosen to propose a further Commercial Optional Guarantee on the products purchased both in our stores in Italy and in our e-shop
For online purchases the order registered on our site will be considered valid
For purchases in stores in Italy we ask our customers to complete the form below in order to signing up to our proposal.
- Registration is free
- Without time limit
- The Commercial Optional Guarantee provides assistance on the repair of the product, whenever possible, excluding the transport cost to receive and return the product itself
- At the time the customer wishes to request product assistance he must send an email to firstname.lastname@example.org communicating the registration email and sending a photograph of the product to be repaired.
After verification of signing up to the Commercial Optional Guarantee, the assistance office will contact the customer to give the indications relating to the request in 5 working days.